Online-Help
Special presale conditions and ordering options for the members of the Rheingau Musik Festival e.V.
As an association member you have an exclusive right of first order. Until 25.1.2018, the concerts on the website are only visible to you after you have logged in as a member. The program brochure "Ouverture 2018" was sent to you by mail. In the covering letter you will find the password which you must enter under the menu item "Members" under "Login". Then the concerts are unlocked for you and you can put together your own "summer full of music".
We have a new online shop since this season.
If you have selected a concert from the program overview for which you would like to order tickets, please press the button "Order tickets". You will then be redirected automatically to our new webshop, where you must first log in with your membership number and your personal password. You will find your membership number and your personal password on the accompanying letter to the program brochure "Ouverture 2018". After successful login you can change the password.
Have fun browsing our program and putting together your personal summer of music. We look forward to you!
Explanation of the booking process
Tickets can be ordered by mail, by phone or through this website. We send you according to your order a specific map offer as an invoice. By settling the invoice within the term of payment you accept our offer. The dispatch of the maps takes place after receipt of payment. All prices are plus a system fee of 1.80 euros per card and a service charge of 2.90 euros per order.
Residual tickets will be available for sale at the box office one hour before the start of the event. Unpaid tickets must be picked up no later than half an hour before the start of the event. There is no right to take back or exchange cards.
Which special conditions (discounts) are there and how can you book them?
For pupils, students, apprentices, federal volunteers and volunteers (until the age of 27 years) and the unemployed, the Rheingau Musik Festival reserves 5% of the total amount of the tickets, which will be 50% discounted on presentation of proof and availability Advance sale and at the box office are available. The concert ticket is only valid in combination with the discount certificate that must be presented at the ticket inspection. Tickets purchased for a full price can not be subsequently discounted. The discount does not apply to the children's and seat cushion concerts, the concerts with gala dinner, the Steinberger Round Table and the events for the whole family (Around the world).
Please indicate the reduction request when making your booking.
Wer hat Anspruch auf einen unentWho is entitled to a free seat for an accompanying person? Does an extra card have to be ordered? geltlichen Sitzplatz für eine Begleitperson? Muss eine Extra-Karte mitbestellt werden? (Kopie 1)
Festival visitors, who are dependent on a constant accompaniment (mark B in the severely handicapped ID card), can receive a free entrance ticket for the companion with your order over the ticket presale to each card. As proof, a copy of the disability card attached to the order is sufficient. Exceptions are concerts with gala dinner and the Steinberger Round Table.
Please specify when booking.
When do children need a ticket?
Children over the age of four, as soon as they sit in their own chair, need a ticket.
Is it allowed to take animals to the open air events or to the wineries?
Animals may not be taken to the event site. Not even at events in wineries or at the Steinberger Round Table.
Outdoor events
Outdoor events take place in all weathers. For outdoor events have set up the service "SMS rain warning". Through this service, you have the opportunity to be briefed on weather-related changes in the program or the venue of the events. You just have to enter your mobile phone number at the concert on the detail page of the KOnzer This service is free for you. We use your mobile number once and only for this purpose. After the event, the mobile phone numbers assigned to the event will be deleted.
Are there voucher?
Vouchers can be ordered via the website or by calling the ticket office. The voucher value is freely selectable.
The vouchers are valid for three years and can be redeemed on availability for all events of the Rheingau Music Festival and the Rheingau Literature Festival.>
How can I redeem a voucher?
For billing, please send us your voucher in the original:
Rheingau Musik Festival
Postfach 11 25
65367 Oestrich-Winkel
Please write the customer and / or invoice number for which the voucher is to be redeemed on the voucher. If the voucher value is lower than the invoice amount, we ask you to transfer the difference. If the voucher value is higher than the invoice amount, you will get back the tickets and a voucher for the remaining value.
Why don't I get tickets for some concerts, even though I ordered early?
At the beginning of the pre-sale tickets are available for all events. At special venues with lower capacity, it is possible due to the high demand that some concerts are sold out shortly after the ticket sale begins.
Members of the support association have the advantage that they can reserve their tickets before the official pre-sale starts.
Change of address
Please inform us about changes of your address via the contact form or by phone, so that you can receive further information about the Rheingau Musik Festival in the future.